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Sunify

Privacy Policy

At Sunify Pty Ltd (“Sunify”, “we”, “our”, or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

This policy applies to all users of our website hosted on Wix.com, and to all interactions with us through digital forms, communication channels, and our services.

 

1. What Information We Collect

We may collect the following personal information when you use our website or services:

  • Name

  • Email address

  • Phone number

  • Address or postcode

  • Energy usage or solar/battery interests

  • Enquiry details submitted via forms or chat

  • Technical data such as browser type, device, IP address, and referral source (via Wix’s analytics tools or integrated services like Google Analytics)

 

2. How We Collect It

We collect your personal information through:

  • Contact forms or newsletter signups

  • Quote request submissions

  • Live chat interactions (Wix Chat)

  • Website cookies and analytics (via Wix or third-party plugins)

  • Direct email or phone communications

 

3. Why We Collect It

We collect this information to:

  • Assess your eligibility for battery rebates and solar solutions

  • Provide you with quotes or connect you with our partner network

  • Respond to your enquiries and improve our services

  • Send you occasional updates, offers, or energy-saving tips (with your consent)

  • Comply with legal or regulatory obligations

 

4. Wix Platform Data Use

Our website is built on the Wix.com platform. Wix provides us with the online infrastructure that allows us to offer our services. Your data may be stored through Wix’s data storage, databases, and secure applications. Wix stores your data on secure servers protected by firewalls. You can read more about how Wix protects site visitor data in the Wix Privacy Policy.

 

5. Who We Share Your Information With

We may share your information with:

  • CEC-accredited installers or Accredited Certificate Providers (ACPs), if required for your enquiry

  • Rebate program bodies or government agencies (as part of your rebate processing)

  • Third-party platforms for email automation or analytics (e.g. Mailchimp, Google Analytics)

  • Our trusted partners, but only with your consent or where required by law

We never sell your data to third parties.

 

6. Cookies & Analytics

Wix and third-party services like Google Analytics use cookies to:

  • Improve your experience on our website

  • Track how users interact with pages and forms

  • Deliver relevant marketing (with consent)

You can manage cookie preferences through your browser settings or via pop-up controls on our site (if implemented).

 

7. Accessing or Updating Your Information

You may request access to or correction of the personal information we hold about you at any time. Email us at hello@sunify.com.au, and we’ll assist within a reasonable timeframe.

 

8. Opting Out

You may opt out of our marketing communications at any time by clicking “unsubscribe” in any email or by contacting us directly.

 

9. Contact Us

For any questions, complaints, or privacy concerns, please contact: hello@sunify.com.au
 

We are committed to resolving any privacy concerns in accordance with the Privacy Act and will respond to all formal complaints promptly.

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